In today’s world, where automated self-service checkouts have become the norm in supermarkets, one UK grocery chain is taking a courageous step back towards the days of fully-staffed checkouts. Booths, an upmarket supermarket chain with 27 stores across Northern England in Lancashire, Cumbria, Yorkshire, and Cheshire, has made the bold decision to bid farewell to most of its self-service tills, emphasizing the importance of human interaction and customer service over automation.
Often referred to as the “northern Waitrose” due to its reputation for quality and exceptional customer service, Booths is charting its own course in the retail landscape. The decision to remove self-service checkouts was prompted by customer feedback and the desire to provide a more personal shopping experience. Nigel Murray, the managing director of Booths, underlined their commitment to customer satisfaction, stating, “Our customers have consistently told us that the self-scan machines in our stores can be slow, unreliable, and impersonal.”
Related Posts
Little-known mistakes and bloopers in The Rifleman
The Rifleman was a must-watch for many in the late 1950s, teaching values like respect and honesty. Starring Chuck Connors as Lucas McCain, it featured heartfelt father-son…
This Is The T-Shirt The Today Show Would Not Allow Him To Wear On Air
Although viewers may not have realized it, the keyboardist for Macy Gray was forced to turn his t-shirt inside out when performing live for the Today Show….
Doctors Have Serious Warning For Anyone That Keeps Ketchup In Their House
When it comes to an American kitchen, you’re bound to find a squeeze bottle of ketchup in the fridge. And many people trust Heinz brand ketchup to…
Flight Attendant Came up to Me and Said, ‘Stay after Landing Please, the Pilot Wants to Talk to You Personally’
I thought my big business trip to LA was going to be just another day until a mysterious request from the pilot left me questioning everything I…
My Middle Granddaughter Looks Different from Her Siblings, So I Gave Her a DNA Test to Expose the Truth
Mothers With WillWomen With WillNewsCelebrityTV Shows and MoviesStoriesReal LifeLatestTrendsTerms of usePrivacy PolicyNotice at collectionMain GuidelinesAbout usContact usAdvertise with us HomeInspirational Stories Happy granddaughter and grandmother | Source:…
Before Disembarking Plane, Pilot Notices Last Passenger inside Who Is a Carbon Copy of Him – Story of the Day.
Before disembarking the plane he had just landed, Captain Edward Blair noticed a lone man on the plane who refused to leave. Upon looking clearly, he realized…